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CloudGG Frequently Asked Questions

The FAQs in the Help tab of the CloudGG portal contain helpful, up-to-date information about managing your CloudGG account and GeForce NOW Powered by Pentanet Subscription. If the answer to your questions isn't featured in the FAQs, you can also submit a query to our support team from this page.

For FAQs relating to the GeForce NOW client and supported games, please head to the Community Forum.

Community Forum

If you are experiencing a technical issue within the GeForce NOW client, log in to your CloudGG account and head to the Community Forum to connect with other players and the GeForce NOW developers.

The Community Forum has boards for Technical Support, General Discussion and Feedback, News and Announcements, and a specific set of FAQs relating to the GeForce NOW Powered by Pentanet client.

Account Recovery

If you cannot access GeForce NOW Powered by Pentanet or the CloudGG portal because you have forgotten your password, you can reset your password here.

If you are still unable to access your account after resetting your password, please contact our support team directly at [email protected]

Media Enquiries

For all media enquiries, please contact [email protected]